Cancellations & Refunds Policy
Studio & Online
Please note that all purchased yoga passes are non-refundable and non-transferable.
Cancellation Policy
Yoga Passes cannot be refunded or transferred. For weekly direct-debit memberships, you require a minimum 1 day before you can cancel.
If you have booked a class, cancelation is required 24 hours before class for the class value to be transferred to another date.
Program purchases cannot be refunded or transferred. All products purchased within program offerings will be shipped out, regardless of cancelation.
Workshop & Retreats and Substitution: If, after booking an event you are unable to attend, you are welcome to nominate someone else to attend in your place. If a non-member replaces a member, an additional fee will be charged to reflect the correct non-member rate to attend. You are also welcome to substitute a future workshop for yourself. No refunds will be given if the new workshop has a lower fee or if the funds are not used within six months. If there is a higher fee for the new workshop, a fee supplement must be paid.
Please advise substitutions via email to arabellah.yoga@gmail.com at least 24 hours PRIOR to the workshop so that it can be updated in our records.
Refunds
For workshops < $100 No refunds
For Programs < $100 No refunds
For workshops and retreats > $100 Cancellation must be more than 20 days before the event: 100% refund, less a $100 processing fee. Cancellation less than 20 days: no Refunds will be given or processed within 20 days of notice.